Technical Support
1) Customer Support
We provide our partners with the compete technical support for sublimation paper, ink and equipment at real time communication channel.
- Full demonstration for sublimation paper, ink, and equipments
- 24 hours communication and back-up system
- Trouble shoot and repair
2) Training
We provide our partners with the compete technical support for sublimation paper, ink and equipment at real time communication channel.
- Installation and Operation of the equipment
- Training at factory and the customers' site
- Video conference
3) Consulting
We provide the consulting service through which our partners are able to choose the most optimized solution.
- Designing the complete solution perfectly turned to the work type of each customer.
- Selection of sublimation paper, ink and equipment
- Operating the customers' workshop center